Holiday season is rapidly approaching!
Our weekends have been booking solid weeks, sometimes months, in advance. In order to make sure our loyal clients get on our schedule for their holiday events, we are changing how we are booking events this holiday season. We know that you all will appreciate our organization and early preparation this year to make sure everyone's events are as amazing and perfect as possible!
We are requesting that all events be finalized and paid in full no less than 14 days prior to event date. There is a worldwide balloon shortage, and sometimes specific items or colors are hard to find and this gives us the buffer we need to procure the items requested for specific orders. This also allows us to make sure our staffing schedule is able to accommodate the events we have scheduled.
During the months of November and December, due to the amount of event requests we get, we have to raise our minimum order to $500 before install/pickup fees. We apologize for any inconveniences this may cause.
We highly encourage you to get on our calendar NOW if you know your event date. We don't have to finalize details until 2-3 weeks prior, but just having you on the calendar allows us to be prepared and staffed properly. To hold a date, we ask for a deposit of $500 (minimum order). The full amount of the deposit will be credited to your order when it is finalized.
Our instsall hours are Monday through Friday, 9am to 2pm. Before hours and after hours installs/pickups are an additional fee, and weekend installs/pickups are a premium fee. We encourage arrangements for weekday installs/pickups when possible. Advanced difficulty installs are a premium rate as well.